cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to stop my internet connection & need a Mac Code

N/A

Trying to stop my internet connection & need a Mac Code

have been trying to get my mac code from metronet but they aren't giving it to me. Everytime i call them, they take ages to pick & when they finally do they put me on hold again for 30min. The next person that picks just hang-up on me when they here that i want to stop my connection with them.
Anybody know how i can get it pls email me on yemilasisi@hotmail.com .
Thanks
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Trying to stop my internet connection & need a Mac Code

You need to request a MAC in writing through the help & support section https://portal.metronet.co.uk/my.html?action=questions

Not sure why you have been on hold for 30 minutes, apologies for this.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team