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Traceroute Results

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Traceroute Results

Traceroute Results: View Traceroute
Traceroute Time (24 Hour): 22:44 to 23:05
Traceroute Duration: 21 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: Stewarton
Problem: Permanently Slow Web Browsing (But everything else is fine)
Duration of Problem: Less than 1 week
Minimum Speed Achieved On PlusNet Speedtest: 169.1 kbps
Maximum Speed Achieved On PlusNet Speedtest: 470.2 kbps
Average Speed Achieved On PlusNet Speedtest: 319.65 kbps
Account: ADSL Home (Self Install) - 512kb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: Problem started today. speedtester.bt.com reported speed of 102kbps. Have performed tweaks. My exchange status is green but hasn\'t been tested since Sep 27th. Is my line effectd by the BT problems?
1 REPLY
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Traceroute Results

You need to raise a contact us ticket for this one as you have packet loss at the first hop and it's a Juniper so is not related to the speed issues Plusnet are having with the Redbacks.