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mike001
Grafter
Posts: 393
Registered: 30-07-2007

To +net

Any chance some one can tell me why I have to wait till Monday 18th April
for My regrade
see ticket 16324666
Thank you
4 REPLIES
N/A

To +net

Hi,

The PN forums are not a recognised support medium for tickets, your best of adding that question to your ticket. Although I'm sure they will update you.
mike001
Grafter
Posts: 393
Registered: 30-07-2007

To +net

2005-04-11
16:47:27
Assigned : The ticket 16324666 has been released from hold and sent back to P&F - DSL Regrades


over 24hrs And still nothing

Moderators note by John (johnessex) Quote romoved. There is no need to use the whole of a preceding post as a quote.
N/A

To +net

It is probably because the actual work is being done by BT, and BT give PN the expect date of when the work is going to take place.
mike001
Grafter
Posts: 393
Registered: 30-07-2007

To +net

I dont think so

full ticket....
Assigned : Your Contact Us Ticket has been placed on hold until Monday 18th April.

Dear Customer

Thankyou for your recent request to change your account, however when placing your order we have been unable to take payment for the regrade fee therefore no order has been placed at this time. Please take time to review/update your payment details and append this ticket confirming your actions.


I have updated my details
and still no reply