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Ticket number 5496016 IGNORED

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Ticket number 5496016 IGNORED

Escalated - nobody has attempted to answer my questions in days.

Is it the modem ?
is it the wiring ?
can support get BT to check it out ?

Can support look at this ticket and give me some feedback - not a good start with a new supplier.

HELLLPPPPPPPPPPPPPPP !!!!!!!!
2 REPLIES
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RE: Ticket number 5496016 IGNORED

PS. I have details in another message further down the forum which nobody has helped me with.
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RE: Ticket number 5496016 IGNORED

Join the club pal.

When i sent an email asking about a sale i got a reply within the hour but when you have a problem your on your own. I also have tickets unanswered.
It didnt used to be like this...