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Speedtests & Plusnet !!!! Help

Golferpete
Grafter
Posts: 44
Registered: 01-08-2007

Speedtests & Plusnet !!!! Help

Hi all
Can anyone help me with this problem I have with plusnet
I joined 4mths ago on 2mb, and for the first 3mths my speedtests from
ADSL Guide were as follows
1860 to 1889 great I was glad I joined P+N
But this last mth it has gone down to 975 to 1456 and it says that I should
contact my ISP, it take about 30sec to download the homepage
I have done 3 BT speedtests all good about 1890's I have contacted P+N
twice and attached the ADSL speedtest alone with my complaint
There answer was after tests they say I am getting a download speed of 1625
and that was good buy BT standards. the next time I contacted them they said I had a download speed of 1845 witch was near perfect for 2mb
I am a small user of only 2mb per mth, but still very slow like a 512k
dont no what to do next,can anyone help please as I am no PC geek
Cheers
Peter. Sad
4 REPLIES
N/A

Speedtests & Plusnet !!!! Help

Iv just done some speed tests useing pn's own test and I was getting between 580kbs and 480kbs..and thats on a 2mb line.
I think plusnet are going down hill fast and I am seriously thinking about jumping ship.
N/A

Speedtests & Plusnet !!!! Help

I'm thinking the same. Although to find an isp that isn't making stupid prices for a service are becoming few and far between. All of them are offering extremely low prices for poor service.
N/A

Speedtests & Plusnet !!!! Help

more and more questions are being raised about the reduction in speeds at Plusnet since Xmas. I raised one about the Penwortham Exchange. For you folks looking to jump ship follow this link http://www.adslguide.org.uk/ and use the compare function. There are a lot of forums on this site that provide info on other ISPs, even Plusnet.
There is definitely something wrong at Plusnet but we(or should that be they?) need a serious tecchie to find out what that may be.

Cheers
Tom B
Golferpete
Grafter
Posts: 44
Registered: 01-08-2007

Speedtest

Hi all
I see I am not alone then with this problem,I did seven speedtests again today
with seven diffrant speedtesters and they all came up with very low speeds
why cant Plusnet get the same speed results as them, instead of saying your
fine, your getting 1889k speeds,I am still finding very low download of P+N's
homepage,to say P+N is slow just see there homepage it says (Entertainment news flash) (Shelley Winters has Died) yes she did two weeks ago !!
Thanks for your replys
Peter.