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Speed of connection


Speed of connection

My connection speed is down to 2.1 Mbps, from 7.6 Mbps. can any one tell me why this could be. Regards Mick.
Plusnet Leader
Plusnet Leader
Posts: 697
Thanks: 38
Registered: 19-04-2007

Speed of connection

It appears that BT have lowered your bRAS profile which has resulted in the lower throughput speeds.

There are numerous things that can cause this to happen - usually increased noise or interference on the line.

Can you complete a BT Speed Test so that we can see the speed which you are connecting with the exchange at.

If you sync at a higher rate for 72 hours then the profile will be increased automatically.

I also suggest removing any possible causes of interference at your end such as extension cables and ensuring that all used telephone points are correctly filtered.