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Speed Upgrades

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Speed Upgrades

Hi,

I'm sorry for being thick but I'm really confused about the upgrade options. I'm currently on a Broadband Premier 512K Original account having been with Plusnet for a good couple of years.

I see that there is a "free" upgrade availbale to Premier customers when the exchanges are upgraded. Do I need to do anything to get this or does it happen automaticlly ?

Sorry for the probably very silly question !

Rob.
4 REPLIES
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Speed Upgrades

These free upgrades are automatic.

In theory, you should wake up one day, to find your connection much faster.
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Speed Upgrades

Cool - I'll look forward to that !!

Thanks for the speedy reply
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Speed Upgrades

OK - so now I'm a bit confused again - what's the announcement on the front page about broadband premier and upgrading ? Do I need to do anything on the 28th ?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Speed Upgrades

You need do nothing -we're all waiting till the 28th when Pn announce their new range of products.

And if you don't want to wait for your free speed upgrade, you can pay £14.99 to go ahead with it and jump the queue. Your monthly payment will still be £21.99, even if you get 2Mb.