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Speed Problems

N/A

Speed Problems

Traceroute Results: View Traceroute
Traceroute Time (24 Hour): 22:10 to 22:17
Traceroute Duration: 7 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: Sauchen
Problem: Permanently Slow Data Transfer (Everything is slow)
Duration of Problem: Less than 1 week
Minimum Speed Achieved On PlusNet Speedtest: 924 kbps
Maximum Speed Achieved On PlusNet Speedtest: 862 kbps
Average Speed Achieved On PlusNet Speedtest: 893 kbps
Account: ADSL Home (Self Install) - 2mb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: Recently Upgrade from 512kB to 2MB, but have only achieved speed tests of around 860-920kB (the equivalent of a 1MB package).
5 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Speed Problems

Are you sure your connected at 2Mb. Have you checked your modem/router to see what speed it is syncing at?

Can you also run the BT Speedtest and see if you get similar speeds. See ADSL: Using BT’s Speed tester service. If that reports similar speeds and you are connected at 2Mb then that indicates a BT issue.
N/A

Speed Problems

The NetGear DG834G Router shows the following modem status:

Modem
ADSL Firmware Version 1.00.09.00
Modem Status Connected
DownStream Connection Speed 2272 kbps
UpStream Connection Speed 288 kbps
VPI 0
VCI 38

I have run the PlusNet speed test this evening and get the following results:

Date, Speed Achieved (kbps)
14-12-2004 20:56:15, 1896.7
14-12-2004 20:55:50, 1890.1

This appears to be up to speed now. I will monitor the spped status.

Many thanks

Alun
flicker
Grafter
Posts: 223
Registered: 31-07-2007

Speed Problems

Lucky you.

Your current speed is:


516.30kbps

Great if you are on 512, but mine is supposed to be 1MB. Its the same every night. Not good enough.
flicker
Grafter
Posts: 223
Registered: 31-07-2007

Speed Problems

Things just better and better - I disconnected for about 10 mins, now I've got

Your current speed is:


468.30kbps

Evil
flicker
Grafter
Posts: 223
Registered: 31-07-2007

Speed Problems

Well, why aren't I surprised, look at my latest reading for 13.27

Your current speed is:


949.80kbps

Isn't it strange that my speeds are always extremely pleasing during the daytime but as soon as it gets past about 5pm, it's uselessly pathetic? :?