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Smart people please help me solve my problem!

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Smart people please help me solve my problem!

--DSL router info:

ATU-R Info (annex A)
Running Mode : G.DMT
State : SHOWTIME
DS Actual Rate : 2784000 bps
US Actual Rate : 448000 bps
DS maximum Rate : 3328000 bps
US maximum Rate : 960000 bps
DS Path Mode : Interleave
US Path Mode : Interleave
NE Current Attenuation : 45.0 dB
Cur SNR Margin : 16.0 dB
DS actual PSDM(C) : 00000007
US actual PSDM(R) : 00002769
ADSL Firmware Version : 41e2be2c

ATU-C Info
Far Current Attenuation : 31.5 dB
Far SNR Margin : 21.0 dB
CO ITU Version[0] : 000f414c
CO ITU Version[1] : 43420000
DSLAM CHIPSET VENDOR : < Alcatel >

--Virtual Paths Info:

Results: Kemptown
Code: SDKMPTW
County: Sussex - East
Enabled: 29 Jun 2000
red Virtual paths: Red

BT is reporting that some of the virtual paths at this exchange are not operating within BT Wholesale's planning guidance, although they are still operating within the product specification.

At busy times, your ADSL connection may operate at a reduced speed, although not all customers on your exchange may be affected. You should only contact support if there is no current ETA date set.

The ETA fix time is: 03 Nov 06

(*WHICH HAS PAST* Sad )

--Download speed

Average of 60 Kilobytes/sec from uk mirror service Sad

--PlusNet Reported Max Speed

"Your High-speed Broadband Service
Your current broadband speed is 500 Kbps"

--Account

Business Premier Up to 8MB/sec

-- History

I had a long history of connection problems since my house move, which previously had been isolated to a BT engineer not reconnecting my line properly. Now we can connect OK, but at a very slow download speed, even though our sync rates are quite high (high enough for a 2MB connection anyway).

Plusnet Usertools IRC suggested getting PN to check the Bras Profile on their end. I have raised a ticket to that affect (#20652433).

I haven't started fiddling with MTUs or anything yet. Can anyone suggest any additional ways in which to increase my download speed?

Thanks,
David.
1 REPLY
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Smart people please help me solve my problem!

If your connection problems are in the past and that SNR margin of 16 dB is stable they should set your target SNR to the default 6 dB which would get your sych rate up close to 6 Mbps (which would be a start!)

Until your proper synch rate is defined it is hard to get to terms with the nitty gritty of improving download speeds