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Slow slow quick quick slooooowwwwww

mike001
Grafter
Posts: 393
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

Slow slow quick quick slooooowwwwww
cant get any responce from plusnet on the 3 tickets still open

For 2meg speeds this is not good at all AND its not getting any better

17-04-2005 13:05:09 417.7
17-04-2005 13:03:13 446.1
17-04-2005 12:54:01 366
17-04-2005 12:53:43 358.4
17-04-2005 10:14:55 1836
17-04-2005 10:11:09 1913.4
17-04-2005 10:10:26 964.4
17-04-2005 09:53:24 956.2
8 REPLIES
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

Try using the BT Speedtester. A tutorial on it is located at http://usertools.plus.net/tutorials/id/27

Post the results of this on the forum and then we will be able to help you more.
mike001
Grafter
Posts: 393
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

From the BT test page
504 kilo bits per second (Kbps)

From Adsl guide
Downstream 407 Kbps (50.9 KB/sec) 439 Kbps (inc. overheads)

Plusnet 497.7 kbps

not even getting 1 meg now
and yes I have turn off the router and rebooted every thing
Sad
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

How long has it been since you submitted the tickets to PlusNet?
mike001
Grafter
Posts: 393
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

over 24hrs BUT thay just replyed to the tickets :-)

The reply was
( It would appear that part of your account wasn't updated when the speed increase was completed. I have now changed this, and it should hopefully help to stabilise your speed.)


Still not made it any better tho
thay need me to bo MORE dam speed test on BT speed testing page
Not that it is anybetter so far :-(
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

Give it a couple of hours, it should start to be ok by then hopefully.
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Slow slow quick quick slooooowwwwww

You will need to disconnect your ADSL and then log back on for any changes to take effect.
mike001
Grafter
Posts: 393
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

LoL yep done that all ready :-)
mike001
Grafter
Posts: 393
Registered: 30-07-2007

Slow slow quick quick slooooowwwwww

Still not going well Sad



speedtest@speedtest_domain
http://speedtester.bt.com

504 kilo bits per second (Kbps)
377 kilo bits per second (Kbps)
1083 kilo bits per second (Kbps)


ADSL guide speed test
Downstream 502 Kbps (62.8 KB/sec) 542 Kbps (inc. overheads)
Downstream 1163 Kbps (145.4 KB/sec) 1256 Kbps (inc. overheads)
Downstream 930 Kbps (116.3 KB/sec) 1004 Kbps (inc. overheads)
Downstream 843 Kbps (105.4 KB/sec) 910 Kbps (inc. overheads)

plusnet speed tests

17-04-2005 16:20:53 790.1
17-04-2005 16:17:26 732.9
17-04-2005 15:17:17 816.1
17-04-2005 15:13:44 1031.4
17-04-2005 15:09:32 1528
17-04-2005 15:09:17 1429.6
17-04-2005 15:09:00 1322.3
17-04-2005 14:24:26 366.8
17-04-2005 14:15:25 480.4
17-04-2005 14:13:36 528.7
17-04-2005 13:59:34 419.1
17-04-2005 13:58:44 345.4
17-04-2005 13:57:58 478.2
17-04-2005 13:53:18 743.5
17-04-2005 13:50:30 637.4
17-04-2005 13:50:15 683.7
17-04-2005 13:49:58 486.5
17-04-2005 13:49:37 659.1
17-04-2005 13:41:42 965.2
17-04-2005 13:39:54 774.6

Sad