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Slow connection

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Slow connection

I've finally got my ADSL router after waiting 3 weeks for stock (DG814) and everything worked OK yippee. Well done to Plusnet and Netgear's setup wizard. BUT the connection is slower than I would expect. I tried to download a file and IE6 on an XP machine gave about 6Kb/s average download speed. My 56K modem gave about 4Kb/s. This was at 2230 on a Thursday night. Can anyone help because I'm sure this is not right (I've used broadband elsewhere so much quicker). Thanks.
2 REPLIES
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RE: Slow connection

> I've finally got my ADSL router after waiting 3 weeks for stock (DG814) and everything worked OK yippee. Well done to Plusnet and Netgear's setup wizard. BUT the connection is slower than I would expect. I tried to download a file and IE6 on an XP machine gave about 6Kb/s average download speed. My 56K modem gave about 4Kb/s. This was at 2230 on a Thursday night. Can anyone help because I'm sure this is not right (I've used broadband elsewhere so much quicker). Thanks.
>

Hi,

This can sometimes be due to the speed of the server you're downloading from, can you try downloading a file from the file vault? (in the My Tools menu above). Please let us know what speeds you get.


Regards,
Rob
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| Robert Kelly...............Unmetered & ADSL solutions
| Technical Support......................for Home & Business
| PlusNet Technologies Ltd............@ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----- +


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RE: Slow connection

You can test your speed at http://www.adslguide.org/tools/speedtest.asp

My experience with Plus Net is that it is quite a lot slower than usual for broadband. But for some reason new customers experience good performance.




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