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Slow connection speed on 2Mb connection.

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Slow connection speed on 2Mb connection.

Help

I am on the 2Mb and i seem to only get half the speed. Not very technical with the broadband stuff Shockedops:

Only info i can get is the line attenuation: Downstream:18dB, Upstream:12dB. Noise margin :12dB. Info from my netgear DG834G router.

Done the speed test on the plusnet website and adslguide.org.uk one aswell. Both say i got a 1Mb connection.

Or have plusnet put me on a 1Mb connection :?:

Any suggestion Cry
4 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Slow connection speed on 2Mb connection.

What speed does the netgear say you are connected to the exchange at - shown on the same page you got the line stats from?

1152Kbs = 1Mbs
2272Kbs = 2Mbs
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Slow connection speed on 2Mb connection.

oops sorry Shockedops: :1152kbps downstream, Upsteam 288kbps.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Slow connection speed on 2Mb connection.

Then you are only connected at 1Mbs.

Raise a ticket and ask to be put into the free speed upgrade mop-up list or ask why your line was not upgraded to 2Mbs during the free spped upgrade period as your line stats should easily support that speed (although your SNR is lower than I would have expected for your line attenuation).
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Slow connection speed on 2Mb connection.

Thanks Peter Cheesy

All sorted. Double the speed now :lol: :lol: :lol: