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Slow Browsing Speed tests of 50-60kbps

Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

Any one else getting slow speeds plusnet speed test indicates 50-60kbps tried reporting via contact us went through the menus os spiel only to be told no fault found.
The one thing in the spiel was to log on to speedtest@speedtest_domain with a blank password which i could do ok but then you were supposed to browse to http://217.35.209.142/ which i was unable to do either logged on to speedtest@speedtest_domain or logged on as my own user id.
any one any ideas or is any one else having simillar problems?
24 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Slow Browsing Speed tests of 50-60kbps

BT Speed tester gives several ways you can try it.
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

Tracing route to speedtest.btcentralplus.com

[217.35.209.142]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 30 ms 30 ms 29 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 30 ms 28 ms 27 ms ge0-0-0-504.pte-

gw2.plus.net [84.92.4.90]
4 29 ms 30 ms 28 ms gi1-1-22.pte-

gw5.plus.net [212.159.4.7]
5 29 ms 28 ms 30 ms linx1.ukcore.bt.net

[195.66.224.10]
6 31 ms 29 ms 28 ms core1-pos14-

0.ealing.ukcore.bt.net [194.74.65.11
4]
7 30 ms 31 ms 30 ms core1-pos13-

0.bletchley.ukcore.bt.net [62.6.196.
246]
8 34 ms 32 ms 33 ms core1-pos13-

1.manchester.ukcore.bt.net [62.6.196
.121]
9 34 ms 33 ms 33 ms vhsaccess1-pos7-

0.manchester.fixed.bt.net [62.6.
196.198]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Grahame>tracert google.co.uk

Tracing route to google.co.uk [216.239.59.104]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 27 ms 28 ms 29 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 31 ms 30 ms 29 ms ge0-0-0-504.pte-

gw2.plus.net [84.92.4.90]
4 29 ms 28 ms 29 ms 195.50.117.169
5 28 ms 27 ms 27 ms ae-0-

15.gar1.London1.Level3.net [212.187.131.137
]
6 29 ms 29 ms 28 ms so-6-0.metro2-

londencyh00.London1.Level3.net [21
2.113.3.26]
7 29 ms 29 ms 29 ms 195.50.116.70
8 30 ms 37 ms 30 ms 72.14.238.240
9 316 ms 279 ms 362 ms 216.239.49.254
10 41 ms 283 ms 271 ms 216.239.48.158
11 38 ms 39 ms 41 ms 216.239.49.126
12 41 ms 41 ms 39 ms 216.239.59.104

Trace complete.

C:\Documents and Settings\Grahame>tracert samspade.org

Tracing route to samspade.org [206.117.161.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 30 ms 31 ms 30 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 29 ms 29 ms 29 ms ge0-0-0-504.pte-

gw1.plus.net [84.92.4.89]
4 28 ms 28 ms 28 ms t2a4-ge2-1.uk-

lon1.eu.bt.net [166.49.211.133]
5 29 ms 30 ms 30 ms t2c2-ge7-3.uk-

lon1.eu.bt.net [166.49.135.114]
6 30 ms 30 ms 29 ms t2a1-ge7-0.uk-

lon1.eu.bt.net [166.49.135.106]
7 30 ms 29 ms 30 ms ge-

0.linx.londen03.uk.bb.verio.net [195.66.224.1
38]
8 31 ms 43 ms 30 ms xe-6-1-

0.r21.londen03.uk.bb.verio.net [129.250.3
.67]
9 98 ms 99 ms 99 ms p16-0-1-

0.r20.nycmny01.us.bb.verio.net [129.250.
5.91]
10 * 105 ms 105 ms p64-2-0-

0.r21.asbnva01.us.bb.verio.net [129.250.
2.181]
11 107 ms 107 ms 107 ms xe-1-3-

0.r20.asbnva01.us.bb.verio.net [129.250.2
.170]
12 138 ms 138 ms 139 ms p16-0-1-

1.r21.dllstx09.us.bb.verio.net [129.250.
5.34]
13 173 ms 172 ms 173 ms p16-1-2-

0.r21.lsanca03.us.bb.verio.net [129.250.
4.196]
14 172 ms 171 ms 171 ms xe-0-1-

0.r20.lsanca03.us.bb.verio.net [129.250.2
.8]
15 171 ms 171 ms 171 ms xe-4-

1.r00.lsanca03.us.bb.verio.net [129.250.5.3
3]
16 171 ms 171 ms 171 ms 198.172.117.162
17 173 ms 173 ms 173 ms 130.152.181.82
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Grahame>tracert

http://217.35.209.142/
Unable to resolve target system name

http://217.35.209.142/.

C:\Documents and Settings\Grahame>tracert 217.35.209.142

Tracing route to speedtest.btcentralplus.com

[217.35.209.142]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 30 ms 29 ms 30 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 28 ms 29 ms 27 ms ge0-0-0-504.pte-

gw2.plus.net [84.92.4.90]
4 29 ms 28 ms 28 ms gi1-1-22.pte-

gw5.plus.net [212.159.4.7]
5 29 ms 29 ms 30 ms linx1.ukcore.bt.net

[195.66.224.10]
6 28 ms 29 ms 29 ms core1-pos14-

0.ealing.ukcore.bt.net [194.74.65.11
4]
7 32 ms 31 ms 31 ms core1-pos13-

0.bletchley.ukcore.bt.net [62.6.196.
246]
8 32 ms 34 ms 35 ms core1-pos13-

1.manchester.ukcore.bt.net [62.6.196
.121]
9 36 ms 35 ms 33 ms vhsaccess1-pos7-

0.manchester.fixed.bt.net [62.6.
196.198]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Grahame>tracert plus.net

Tracing route to plus.net [212.159.8.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 29 ms 28 ms 28 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 29 ms 28 ms 29 ms ge0-0-0-504.pte-

gw1.plus.net [84.92.4.89]
4 32 ms 33 ms 34 ms atm1-0.ptb-gw1.plus.net

[212.159.1.89]
5 36 ms 34 ms 35 ms vlan18.pri.ptb-

gw4.plus.net [195.166.129.130]
6 33 ms 35 ms 35 ms if2.ptb-al1.plus.net

[195.166.129.39]
7 35 ms 34 ms 34 ms portal.plus.net

[212.159.8.137]

Trace complete.

C:\Documents and Settings\Grahame>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 29 ms 29 ms 29 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 28 ms 27 ms 28 ms ge0-0-0-504.pte-

gw1.plus.net [84.92.4.89]
4 66 ms 27 ms 28 ms ge0-0-0-22.ptn-

gw2.plus.net [212.159.4.2]
5 31 ms 29 ms 42 ms rt0.thdo.bbc.co.uk

[212.58.239.25]
6 29 ms 29 ms 29 ms 212.58.238.149
7 28 ms 29 ms 29 ms rdirwww-

vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

C:\Documents and Settings\Grahame>tracert smile.co.uk

Tracing route to smile.co.uk [195.92.230.229]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 29 ms 30 ms 37 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 30 ms 29 ms 28 ms ge0-0-0-504.pte-

gw1.plus.net [84.92.4.89]
4 29 ms 27 ms 27 ms gi1-1-22.ptn-

gw5.plus.net [212.159.4.6]
5 30 ms 29 ms 29 ms linx.ber-

1.r18.telh.as5388.net [195.66.226.26]
6 36 ms 36 ms 35 ms ge1-0.hnr-

1.msl.as5388.net [195.92.201.118]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Grahame>tracert

http://www.ubuntulinux.org/
Unable to resolve target system name

http://www.ubuntulinux.org/.

C:\Documents and Settings\Grahame>tracert

ubuntulinux.org

Tracing route to ubuntulinux.org [82.211.81.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 29 ms 58 ms 37 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 29 ms 29 ms 29 ms ge0-0-0-504.pte-

gw2.plus.net [84.92.4.90]
4 29 ms 28 ms 29 ms 195.50.117.169
5 29 ms 30 ms 30 ms ae-0-

55.bbr1.London1.Level3.net [212.187.131.161
]
6 30 ms 28 ms 30 ms ae-1-

0.bbr1.London2.Level3.net [212.187.128.46]

7 30 ms 30 ms 30 ms ge-3-0-

0.gar1.London2.Level3.net [4.68.124.62]
8 30 ms 30 ms 31 ms ge-6-1.core-r-

1.lon2.mnet.net.uk [195.50.91.134]

9 31 ms 29 ms 29 ms ge-0-

1.access4.lon2.mnet.net.uk [62.140.218.45]

10 29 ms 29 ms 31 ms 82.211.81.76
11 30 ms 30 ms 31 ms gentoo.ubuntu.com

[82.211.81.130]

Trace complete.

C:\Documents and Settings\Grahame>tracert halifax.co.uk

Tracing route to halifax.co.uk [212.140.245.97]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 30 ms 33 ms 29 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 29 ms 27 ms 28 ms ge0-0-0-504.pte-

gw1.plus.net [84.92.4.89]
4 28 ms 30 ms 30 ms gi1-1-22.pte-

gw5.plus.net [212.159.4.7]
5 29 ms 29 ms 29 ms linx1.ukcore.bt.net

[195.66.224.10]
6 28 ms 29 ms 29 ms core1-pos14-

2.ealing.ukcore.bt.net [194.74.65.13
0]
7 32 ms 30 ms 31 ms amerciandistr-

cust.ukcore.bt.net [194.74.16.146]

8 36 ms 36 ms 35 ms core1-pos3-

0.birmingham.ukcore.bt.net [62.6.204.
149]
9 41 ms 40 ms 40 ms mspaccess2-gig1-0-

0.birmingham.fixed.bt.net [62.
6.196.12]
10 41 ms 41 ms 40 ms

ftip002697819.mspaccess2.birmingham.fixed-nte.bt
.net [212.140.222.146]
11 62.172.104.78 reports: Destination net

unreachable.

Trace complete.

C:\Documents and Settings\Grahame>tracert bankofscotland
Unable to resolve target system name bankofscotland.

C:\Documents and Settings\Grahame>tracert

bankofscotland.co.uk

Tracing route to bankofscotland.co.uk [195.171.171.21]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 28 ms 29 ms 34 ms lo0-plusnet.pte-

ag2.plus.net [195.166.128.72]
3 * 29 ms 28 ms ge0-0-0-504.pte-

gw1.plus.net [84.92.4.89]
4 30 ms 30 ms 30 ms gi1-1-22.pte-

gw5.plus.net [212.159.4.7]
5 30 ms 29 ms * linx1.ukcore.bt.net

[195.66.224.10]
6 29 ms 30 ms 31 ms core1-pos14-

0.ealing.ukcore.bt.net [194.74.65.11
4]
7 31 ms 31 ms 32 ms core1-pos15-

1.bletchley.ukcore.bt.net [194.74.16
.154]
8 34 ms 33 ms 34 ms core1-pos5-

2.manchester.ukcore.bt.net [195.99.12
0.222]
9 34 ms 40 ms 33 ms mspaccess2-gig1-0-

0.manchester.fixed.bt.net [194
.72.5.16]
10 33 ms 34 ms 34 ms

FTIP002697802.mspaccess2.manchester.fixed-nte.bt
.net [213.121.221.166]
11 62.172.104.74 reports: Destination net

unreachable.

Trace complete.

C:\Documents and Settings\Grahame>
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Slow Browsing Speed tests of 50-60kbps

So?

Accessing the BT speedtest servers while still connected to PlusNet (as the traceroutes above suggest you are) will not yield anything useful. Also tracerouts may be blocked within the BT network anyway.

Have you logged onto the BT network and tried the various ways I detailed to access the speedtest servers?
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

I can log on to the bt site using speedtest@speedtest_domain and router sync up ok but can not browse to http://217.35.209.142 or http://217.32.105.42 all so ping results
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahame>ping 217.32.105.42

Pinging 217.32.105.42 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 217.32.105.42:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Grahame>ping 217.35.209.142

Pinging 217.35.209.142 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 217.35.209.142:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Grahame>

tracert results
'
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Grahame>tracert Microsoft Windows XP [Version 5.1.2600
]
Unable to resolve target system name Microsoft.

C:\Documents and Settings\Grahame>(C) Copyright 1985-2001 Microsoft Corp.
Copyright was unexpected at this time.

C:\Documents and Settings\Grahame>
C:\Documents and Settings\Grahame>C:\Documents and Settings\Grahame>tracert
'C:\Documents' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Grahame>tracert 217.35.209.142

Tracing route to speedtest.btcentralplus.com [217.35.209.142]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.254.254
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Grahame>

I can only access http://217.32.105.42 when logged on to plusnet and not http://217.35.209.142 and as I have said can not access them when logged on to BT

Thanks
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Slow Browsing Speed tests of 50-60kbps

Do you have a software firewall? If so, try with it disabled.

Other than that all I suggest is you try at another time as sugegsted at the end of the tutorial as the speedtest servers are not always available.
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

Firewall already previously dissabled prior to any testing
Thanks
N/A

Slow Browsing Speed tests of 50-60kbps

Two questions :

Are you on broadband + ?
have you used more than 5GB of bandwidth this billing month?

If the answer is yes to both of those questions, it seems you're being throttled by PlusNet. Lots of people are reporting these "problems" and it just seems that PN have decided to implement a system whereby the more bandwidth you use, the slower your line gets.
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

I dont think is throttleing as browseing the portal is painfully slow aswell as everthing else having trouble processing a contact ticket as so slow
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Slow Browsing Speed tests of 50-60kbps

Try the BT test again. If you are copy-pasting the logon details, then make sure you are not introducing a space somewhere (this will screw it up). Better still type it in. Also try using something (anything) for the password, some routers/modems require a passy.
Just try it.
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

This time i typed username in and put a password and was able to access the bt speed tests page at http://217.35.209.142 and got a result of 1476 K. What does this mean where is the bt speedtest in the network, when i log back on to plusnet browseing is very slow on any webpage and if I try the bt speedtest I only get 51 K. See also winmtr results below for www.plus.net www.halifax.co.uk www.smile.co.uk www.co-operativebank.co.uk with lots of packet loss and hihg pings.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.254.254 - 0 | 1206 | 1206 | 0 | 0 | 30 | 0 |

| lo0-plusnet.pte-ag2.plus.net - 0 | 1206 | 1206 | 20 | 36 | 471 | 30 |

| ge0-0-0-504.pte-gw1.plus.net - 9 | 1206 | 1105 | 20 | 31 | 200 | 30 |

| atm1-0.ptb-gw1.plus.net - 11 | 1206 | 1084 | 30 | 35 | 190 | 40 |

| vlan18.pri.ptb-gw4.plus.net - 8 | 1206 | 1111 | 30 | 35 | 201 | 40 |

| if2.ptb-al1.plus.net - 10 | 1205 | 1089 | 30 | 36 | 200 | 40 |

| portal.plus.net - 10 | 1205 | 1091 | 30 | 36 | 360 | 30 |

|________________________________________________|______|______|______|______|______|______|

WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )


|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.254.254 - 0 | 1094 | 1094 | 0 | 0 | 10 | 0 |

| lo0-plusnet.pte-ag2.plus.net - 0 | 1094 | 1094 | 20 | 38 | 361 | 30 |

| ge0-0-0-504.pte-gw1.plus.net - 20 | 1094 | 880 | 20 | 31 | 141 | 30 |

| gi1-1-22.pte-gw5.plus.net - 22 | 1093 | 860 | 20 | 30 | 100 | 30 |

| linx1.ukcore.bt.net - 20 | 1093 | 877 | 20 | 31 | 140 | 30 |

| core1-pos14-0.ealing.ukcore.bt.net - 18 | 1093 | 902 | 20 | 38 | 260 | 31 |

| core1-pos3-2.bletchley.ukcore.bt.net - 20 | 1093 | 885 | 30 | 38 | 231 | 30 |

| core1-pos13-1.manchester.ukcore.bt.net - 19 | 1093 | 889 | 30 | 43 | 360 | 30 |

|mspaccess2-gig1-0-0.manchester.fixed.bt.net - 18 | 1093 | 903 | 30 | 46 | 230 | 40 |

|FTIP002697802.mspaccess2.manchester.fixed-nte.bt.net - 22 | 1093 | 861 | 30 | 38 | 110 | 40 |

|Communication administratively prohibited by filtering - 100 | 1093 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )



|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.254.254 - 0 | 1020 | 1020 | 0 | 0 | 11 | 0 |

| lo0-plusnet.pte-ag2.plus.net - 0 | 1020 | 1020 | 20 | 34 | 471 | 30 |

| ge0-0-0-504.pte-gw2.plus.net - 17 | 1020 | 848 | 20 | 29 | 110 | 30 |

| gi1-1-22.ptn-gw5.plus.net - 18 | 1020 | 843 | 20 | 28 | 101 | 30 |

| linx.ber-1.r18.telh.as5388.net - 19 | 1020 | 832 | 20 | 28 | 111 | 30 |

| ge1-0.hnr-1.msl.as5388.net - 20 | 1020 | 820 | 30 | 34 | 121 | 30 |

| No response from host - 100 | 1020 | 0 | 0 | 0 | 0 | 30 |

|________________________________________________|______|______|______|______|______|______|

WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Slow Browsing Speed tests of 50-60kbps

Well the BT result is lower than you would expect from 2Mb con, but not terrible. (You could do with running a few of them tbh.)
The packet loss however is idd terrible.

I would raise a ticket to PN and include the contents of your last post.
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

I raised a ticket about this problem and Plus Net's excuse was I was being throttled and should be reset 1 jan and in one of their replies they stated that the counters had been reset. Well today 1 jan broswing is as slow as ever and plus nets own speed tester gives a figure of 60Kbps, adslguide gives around 60Kbps downstream but fails with errors on the upstream because it is so slow.
I tried logging on direct to the BT speed test ( speedtest@speedtest_domain ) and that gave a figure of 1900Kbps. So the problem lies with plusnet Please Please Plusnet sort this out as browsing is worse than dial up Sad a very unhappy customer
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Slow Browsing Speed tests of 50-60kbps

Are you saying that a PN rep told you that the packet loss you are experiancing was due to the throttling? :|
Captain_Digital
Grafter
Posts: 39
Registered: 31-07-2007

Slow Browsing Speed tests of 50-60kbps

Yes. They say I have used too much and have been given a static IP and all use is monitored and if I wish to use as much I should upgrade.
How can anyone stay below an arbitary use level when they will not tell you what the level is.
So now any web browseing is worse than dial up and my broadband is useless.