cancel
Showing results for 
Search instead for 
Did you mean: 

Slow Browsing...Plus Net, what is going on?

N/A

Slow Browsing...Plus Net, what is going on?

Similar problems to the thread below, just thourght i would start a new one. Had DSL for about a month and all in all it has been fantastic, P2P is great, online gaming is great and so was surfing (up until recently).
Now please don`t give me any rubbish about my exchange cos its quite obviously not seeing as a boat load of other people are having the same problem. So tell me Plus Net, why has my surfing degraded. Pages that used to load in seconds now take an age....my kit is fine, whats going on?
7 REPLIES
phobox
Grafter
Posts: 39
Registered: 31-07-2007

RE: Slow Browsing...Plus Net, what is going on?

I'm experiencing the same thing as you as well as about 50% packet loss when doing a ping or trace route on almost any server. My DNS is looking ok, but I run my own server anyway on my LAN which forwards to a different server (non-plusnet). But everything else is very bad indeed. Last night it was working good from around 6pm-1am (or later), but this morning it is unusable. Definately not my hardware, because I've done numerous checks on everything, not my settings either. I doubt its my exchange because so many others have experienced the same thing.

PlusNet please let us know what is happening.

Thanks,
Rob

beskar
Grafter
Posts: 159
Registered: 24-08-2007

RE: Slow Browsing...Plus Net, what is going on?

Really weird - at one site, getting all these symptoms (in fact I was concerned that it might have been the proxy server at fault, yet at another (different exchange, same kit) all is working fine.

Could it be BT related? (not just blaming the old scapegoat, by the way)
N/A

RE: Slow Browsing...Plus Net, what is going on?

Our engineers are looking over the ADSL issues and the hardware supporting at the moment. As we have a small percentage of users reporting speed issues.

Anby problems found will be resolved in the first instance.

Kind Regards

Kevin

--
--
| Kevin Revill ............... Unmetered & ADSL solutions
| PlusNet Customer Support .......... for Home & Business
| PlusNet Technologies Ltd. ....... @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
phobox
Grafter
Posts: 39
Registered: 31-07-2007

RE: Slow Browsing...Plus Net, what is going on?

Thanks for the update Kevin, much appreciated. I have to say I am extremely impressed with the level of interaction between Plusnet support and the customers. Its good to know that there is always help available.

Thanks again,
Rob
N/A

RE: Slow Browsing...Plus Net, what is going on?

Have same prob here.

Example of ping results to www.plusnet.com.

Reply from 207.201.177.219: bytes=32 time=144ms TTL=240
Reply from 207.201.177.219: bytes=32 time=132ms TTL=240
Reply from 207.201.177.219: bytes=32 time=140ms TTL=240
Reply from 207.201.177.219: bytes=32 time=137ms TTL=240
Request timed out.
Request timed out.
Request timed out.
Reply from 207.201.177.219: bytes=32 time=138ms TTL=240
Request timed out.
Request timed out.
Request timed out.
Reply from 207.201.177.219: bytes=32 time=138ms TTL=240
Reply from 207.201.177.219: bytes=32 time=136ms TTL=240
Reply from 207.201.177.219: bytes=32 time=144ms TTL=240
Reply from 207.201.177.219: bytes=32 time=143ms TTL=240
Reply from 207.201.177.219: bytes=32 time=141ms TTL=240
Reply from 207.201.177.219: bytes=32 time=140ms TTL=240
N/A

Check out news item on www.adslguide.org regarding ADSL slow

News Item posted on front page of www.adslguide.org regarding an ADSL slow down over the last few days it seems this maybe affecting multiple ISP's and not just Plusnet

BT up to their old tricks again possibly ?


Ali
N/A

RE: Slow Browsing...Plus Net, what is going on?

I'm also getting these problems.

Strangely though, the slowest site (since it all slowed down), is the Plusnet one!

Some sites are going nice and fast.

Could it be related to the constant pinging from "Grolch", or whatever it was?