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STILL SLOW!!!

N/A

STILL SLOW!!!

What's going on? Are all the speed problems supposed to be fixed?!? I am getting download speeds of about 6kb/s! Even from Plusnet File Vault which should be very fast!! WHY SO SLOW STILL?

Your raw speed was 72640.08 bits per second which is the same as:

here are my speed results from Bandwidth Place...

---------------

Communications

72.6 kilobits per second

Storage

8.9 kilobytes per second

1MB file download

1.9 minutes

---------------

I don't know what to say!

I am a plusdsl.net user,.. whats going on? If this doesn't get looked into soon then I'm cancelling my monthly account.

Please help Sad
16 REPLIES
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RE: STILL SLOW!!!

I am in the exact same position as you, my username ends in plusdsl.net too.

Now they are saying things are fixed, and I am still getting around 4Kbps.

This is getting ridiculous now, I pay 20 odd quid a month and still get humiliated by a 56K user.

Having only just joined plusnet, I am getting a damn good impression of what I have just let myself into.

Cheung
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RE: STILL SLOW!!!

think thats slow! Ive sorted my problem with adsl.org and I`m getting a whopping 35kbps (4.4KB/Sec) and 266 up-stream(33.3KB/Sec)
pretty ***** really...considering?
Although I ve had speeds during the Day of 450kbps and 255kbps up-stream....
I`m new to all this and have subscribed to the 12 month FREE ACTIVATION!!!!!!!!!HuhHuhHuhHuh thats crap..you pay for it in the first year..wheres that mag that said everything GREAT about +net..
looking around it seems that other sites are having problems to! I`m aware that there is an upgrade goin on, but should we lose the service?..If Plusnet would just shut down for 24 hours and get things sorted..maybe we`ill all be happy....seems there are a lot of unhappy people at the moment with Plusnet..remember a few bad words can go a long way....







> What's going on? Are all the speed problems supposed to be fixed?!? I am getting download speeds of about 6kb/s! Even from Plusnet File Vault which should be very fast!! WHY SO SLOW STILL?
>
> Your raw speed was 72640.08 bits per second which is the same as:
>
> here are my speed results from Bandwidth Place...
>
> ---------------
>
> Communications
>
> 72.6 kilobits per second
>
> Storage
>
> 8.9 kilobytes per second
>
> 1MB file download
>
> 1.9 minutes
>
> ---------------
>
> I don't know what to say!
>
> I am a plusdsl.net user,.. whats going on? If this doesn't get looked into soon then I'm cancelling my monthly account.
>
> Please help Sad

N/A

RE: STILL SLOW!!!

Well, i feel bad to say this but... i'm glad it's not just me. come on Plusnet! Get THESE PROBLEMS FIXED! Yes, even if it means shutting down for an entire day! Just get it fixed, and i used to praise this ISP! AURGH!!!!!!!! 4Kb/S!?!?! :angryfire: It's absoultely disgusting. :mad:
N/A

RE: STILL SLOW!!!

for some reason, my connection dies every night. and i dont mean slow, i mean 0.4k/s slow. i cant even surf the web. the only site that works is this, because its before the problem.
N/A

RE: STILL SLOW!!!

I agree with you all.

I rather have good speeds after a day or two, than speeds worse than 56K for a month whilst they "try" and fix it.

So come on plusnet! It isn't just me Tongue
Yeah, you may have *many* happy people, but just remember there are some here that this hasn't worked out for.

So get your act together!

Cheung
N/A

RE: STILL SLOW!!!

I've just raised my first ticket with regards to this problem. I never bothered before because nothing ever seems to get fixed.

Some people get fast speeds (good luck to them!) but I don't anymore. I would actually be better off using my 56k again. What an admission when you have broadband! But it's true.

This is there last chance as far as I'm concerned. I'm not wasting money every month on this, when there are plenty of other companies to try. They may be just as bad, but you never know until you try!

Cheers

Derek

> I agree with you all.
>
> I rather have good speeds after a day or two, than speeds worse than 56K for a month whilst they "try" and fix it.
>
> So come on plusnet! It isn't just me Tongue
> Yeah, you may have *many* happy people, but just remember there are some here that this hasn't worked out for.
>
> So get your act together!
>
> Cheung

N/A

RE: STILL SLOW!!!

Hi Check this out Raw Speed 36498.71
Comms 36.5
Storage 4.5
1MB file download 3.8 mins
rating= POOR
16:06CST Nov 14 2002
just finished its 2215 UK Local

Distraught!!!!!




> What's going on? Are all the speed problems supposed to be fixed?!? I am getting download speeds of about 6kb/s! Even from Plusnet File Vault which should be very fast!! WHY SO SLOW STILL?
>
> Your raw speed was 72640.08 bits per second which is the same as:
>
> here are my speed results from Bandwidth Place...
>
> ---------------
>
> Communications
>
> 72.6 kilobits per second
>
> Storage
>
> 8.9 kilobytes per second
>
> 1MB file download
>
> 1.9 minutes
>
> ---------------
>
> I don't know what to say!
>
> I am a plusdsl.net user,.. whats going on? If this doesn't get looked into soon then I'm cancelling my monthly account.
>
> Please help Sad

N/A

RE: STILL SLOW!!!

> Hi Check this out Raw Speed 36498.71
> Comms 36.5
> Storage 4.5
> 1MB file download 3.8 mins
> rating= POOR
> 16:06CST Nov 14 2002
> just finished its 2215 UK Local
>
> Distraught!!!!!
>
>
>
>
> > What's going on? Are all the speed problems supposed to be fixed?!? I am getting download speeds of about 6kb/s! Even from Plusnet File Vault which should be very fast!! WHY SO SLOW STILL?
> >
> > Your raw speed was 72640.08 bits per second which is the same as:
> >
> > here are my speed results from Bandwidth Place...
> >
> > ---------------
> >
> > Communications
> >
> > 72.6 kilobits per second
> >
> > Storage
> >
> > 8.9 kilobytes per second
> >
> > 1MB file download
> >
> > 1.9 minutes
> >
> > ---------------
> >
> > I don't know what to say!
> >
> > I am a plusdsl.net user,.. whats going on? If this doesn't get looked into soon then I'm cancelling my monthly account.
> >
> > Please help Sad
>
>





Direction Actual Speed True Speed
Downstream 120 Kbps (15.0 KB/sec) 138 Kbps (inc. overheads)
Upstream 253 Kbps (31.6 KB/sec) 290 Kbps (inc. overheads

on its way upHuh?


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RE: STILL SLOW!!!

========================================
SESSION START: 15/11/2002 01:21:04
========================================

Start Test: 15/11/2002 01:21:09
Test Type: Download 1 megabyte
Operating System: Windows XP
-------------Settings Used------------
[D-Link DSL-200 USB ADSL Modem(WAN)] Maximum Transfer Unit: 1500
[Realtek RTL8139/810X Family Fast Ethernet NIC] Maximum Transfer Unit: 1458
[1394 Net Adapter] Maximum Transfer Unit: 1500
Tcp Receive Window: 256960
Time To Live: 64
Black Hole Detection: False
Auto-Detect Maximum Transfer Unit: True
Maximum number of simultaneous HTTP 1.0 Connections: 10
Maximum number of simultaneous HTTP 1.1 Connections: 8
Tcp Options: 1 - Window Scaling but no Timestamp Options
Fast Retransmission and Recovery support value: 3
Support for Selective Acknowledgements: True
---------------------------------------------
Data Transfer Start: 15/11/2002 01:21:11
Data Transfer Complete: 15/11/2002 01:21:32
--->Total Data Received: 1023.49 kilobytes
--->Time to Complete Transfer: 00:00:21:062
--->Average Speed: 48.70 kilobytes per second
--->Peak Speed: 116.62 kilobytes per second

^^^ 21 seconds to download a 1 MB file size for me.
no more probs this end at moment.
--
Jason
=====
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RE: STILL SLOW!!!


from last night..29 kbps to this morning Friday15 at 0630hrs 468.60kbps using +net bandwidth and "GREAT" using www.bandwidthplace.com at 435.5kbps ?
seems there is a problem at nightsHuh Have ticketed +net who are investigating...apparently there were several users having less than adequate download speeds last night?




> What's going on? Are all the speed problems supposed to be fixed?!? I am getting download speeds of about 6kb/s! Even from Plusnet File Vault which should be very fast!! WHY SO SLOW STILL?
>
> Your raw speed was 72640.08 bits per second which is the same as:
>
> here are my speed results from Bandwidth Place...
>
> ---------------
>
> Communications
>
> 72.6 kilobits per second
>
> Storage
>
> 8.9 kilobytes per second
>
> 1MB file download
>
> 1.9 minutes
>
> ---------------
>
> I don't know what to say!
>
> I am a plusdsl.net user,.. whats going on? If this doesn't get looked into soon then I'm cancelling my monthly account.
>
> Please help Sad

N/A

RE: STILL SLOW!!!

Is it possible that you guys with the slower speeds are living in an area with a high amount of broadband users? If so then its possible that you could have 10-30 bandwidth hungry p2p users swallowing the avalible bandwidth. Its sucks but what can u do?
N/A

RE: STILL SLOW!!!

> What's going on? Are all the speed problems supposed to be fixed?!? I am getting download speeds of about 6kb/s! Even from Plusnet File Vault which should be very fast!! WHY SO SLOW STILL?
>
> Your raw speed was 72640.08 bits per second which is the same as:
>
> here are my speed results from Bandwidth Place...
>
> ---------------
>
> Communications
>
> 72.6 kilobits per second
>
> Storage
>
> 8.9 kilobytes per second
>
> 1MB file download
>
> 1.9 minutes
>
> ---------------
>
> I don't know what to say!
>
> I am a plusdsl.net user,.. whats going on? If this doesn't get looked into soon then I'm cancelling my monthly account.
>
> Please help Sad


If you really want help then you need to give information about your setup and its settings. Go to www.dslreports.com/tweaks run the test and post the url here. Also do a tracert and post that here. The modem model driver version and your os would help as well. If you do have a problem with your setup people can then help you.

There are too many people in this forum that winge on about speeds but don't give any info.
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RE: STILL SLOW!!!

I get 2.5Kb/sec download. It's all gone horribly wrong since the upgrade last Friday. It seems it's to do with L2TP that they are now using. Other ISP's that have put it in have had loads of problems but blame it on your router etc. This could be a long hawl and I'm not holding out much hope. What's every one else using? I've got a Solwise SAR-715, it was working beautifully when it was connecting straight to BT equipment, now it drops the line every few minutes and the download speed is laughable. I've been told that I have to look into it myself. Does anyone else think this seems odd? Everything works for user, ISP changes its setup, everything doesn't work for user, user has to sort it out.
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RE: STILL SLOW!!!

Well here's my bit too. I'm suffering from very very slow download speed. Upload is fine at around 250-260kbps but dowload is running at anything from 19-70kbps. I'm using WindowsXP Prof, and a PCI modem with the conextant chipset supplied by PlusNet. Here's the latest results I received:

"Your raw speed was 60316.66 bits per second which is the same as:

Communications

60.3 kilobits per second

Storage

7.4 kilobytes per second

1MB file download

2.3 minutes

Rating

Compared to all connection types worldwide, yours is poor"


I also tried "dslreports" and here's the link to the results:

http://ny-monitor.dslreports.com/tweak/block:4bc5c8b?service=dsl&speed=512&os=winXP&via=normal

And do you know what it says at the end? " Looking Good". Looking goodHuhHuhHuh? I DON'T THINK SO!!!!!