Showing results for 
Search instead for 
Did you mean: 

SMTP and sending email problems


SMTP and sending email problems

I have 3 computers on a wireless network. These share my adsl connection. The oldest machine is running WIN98SE with NO problems. One machine had a major crash and I eventually replaced Win98SE with XP Pro. Then the problem started. The newest machine came with XP Home. I have not "fiddled" withit so I know its not me! The two machines with XP have the problem.

All is well except I cannot send email using the adsl connection. I can surf the net and receive mail OK. I just cannot send.
I have checked settings in OE6 - they seem OK. As a check I compared them with settings on another machine and they seem OK. I have also set up the account on another machine (WIN98SE) and it sends OK

I am using as the SMTP.

The error message that I always receive is:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: testing', Account: 'Tish', Server: '', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

Customer support have tried numerous times to fix it without success.

I am using AVIRA on all machines. I have tried disabling it and also disabling the fire wall - all to no avail.

I am suspicious of XP because the old machine worked fine with WIN98SE.

Any body else had this problem and more importantly fixed it!

SMTP and sending email problems

Not had this problem but a quick look on MS's site throws up this page with a number of things to check and suggestions.

Problems sending email

Thnaks for the reply. Unfortuntely I have already tried all of these, without success!
Interesting that I live down the road from you in Bassaleg!

SMTP and sending email problems

It turned out that I needed to adjust the MTU.
The best way to do this is using a utility called DRTCP