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Router readings

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Router readings

Downstream Upstream

Data rate 2272 288

Noise margin 30.1 26.0

Output power 5.9 11.9

Attenuation 8.5 4.5

2mb 30:1 service, so far have no complaints, however Im struggling to ever see a download greater than 51kb/s. I know most are throttled.
These figures look ok to you guys ?
14 REPLIES
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Router readings

Those are extremely strong figures, You must almost be on top of the exchange.

Is this a recent upgrade?
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Router readings

I am literally around the corner from the exchange yes, about 500m as the crow flies.

The exchange was enabled on the 16th June, I have been on ISDN for about 6 years so downloads greater than 6.5 kb/s are still extremely strange atm.
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Router readings

Where have the figures you quoted for download speeds come from?
Are they from a Plusnet Speed tester, or are they from the BT one?
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Router readings

Where have the figures you quoted for download speeds come from?
Are they from a Plusnet Speed tester, or are they from the BT one?
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Router readings

There off the router main page (Belkin High Speed Wireless FSD 7633).

Thing is no matter where I download, whether its P2P, websites or the likes of fileplanet Im not getting any speed greater than 51 kb/s.

I want to find out where the throttling is occuring, I take it that the best thing to do is try one of the speed testers ? Im running a full version of Zonealarmpro for firewall.

BT or PN first, Ive backed up the router settings so thats not a problem.
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Router readings

Ive tried PNs speed test and at 8.45am on a Wed morning the best I got was 1580.

Ill try it again tonight about 8pm and see what happens then.
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Router readings

Hi,

Can you post the results of a tracert to portal.plus.net and one to bbc.co.uk?

Secondly can you post the results from a BT speed test, details here
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Router readings

Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.200.1
2 25 ms 23 ms 23 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 23 ms 23 ms 22 ms ge0-0-0-103.ptn-gw1.plus.net [84.92.3.17]
4 109 ms 24 ms 23 ms gi5-0-22.pth-gw2.plus.net [212.159.4.5]
5 32 ms 31 ms 31 ms atm0-1-0.ptb-gw1.plus.net [195.166.129.246]
6 33 ms 31 ms 32 ms vlan18.sec.ptb-gw4.plus.net [195.166.129.131]
7 30 ms 30 ms 30 ms if2.ptb-al1.plus.net [195.166.129.39]
8 30 ms 29 ms 29 ms portal.plus.net [212.159.8.137]

Trace complete.

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.200.1
2 25 ms 24 ms 28 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 23 ms 23 ms 23 ms ge0-0-0-103.ptn-gw1.plus.net [84.92.3.17]
4 23 ms 23 ms 23 ms gi1-1-22.pte-gw5.plus.net [212.159.4.7]
5 22 ms 23 ms 22 ms rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
6 24 ms 23 ms 22 ms 212.58.238.153
7 111 ms 24 ms 24 ms rdirwww-vip.thdo.bbc.co.uk [212.58.224.131]

Trace complete.

http://www.adslguide.org.uk/tools/speedchart.asp?id=a77aa0f510533bd0e881aee53b1

test result
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Router readings

OK. No probs with tracert. ADSL Speedtest not wonderful. Can you try BT test when you get a minute?
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Router readings

The speed test has completed on test server speedtester2.nat.bt.com for user 01885****** and you have downloaded a 1.7Mb file at a speed of

1256 kilo bits per second (Kbps), your service bandwidth will have been quoted to you in kilo bits per second.

Your IP address is 217.47.108.125, your browser is reported as being Mozilla 5.0 and is running on Windows XP.

BT would regard the speed ranges shown below as normal service:

For 250kbps End Users speeds between 50 - 250kbps.
For 500kbps End Users speeds between 100 - 500kbps.
For 1000kbps End Users speeds between 200 - 1000kbps.
For 2000kbps End Users speeds between 400 - 2000kbps.

You may now disconnect from the speed test account (click 'disconnect' in your internet connection window) and if you wish to regain normal access to the internet please re-connect to your ISP using your usual username and password.

Please note that test results may vary according to varying traffic in the network. If you continue to experience slower throughput when logged in to your ISP, this may be due to a slow internet site or high traffic levels beyond the BT Wholesale Network. Please report this situation to your ISP's helpdesk.

Same value 3 times.
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Router readings

OK,

Your speed is slow, even on the BT side of things. Either your exchange is suffering from contention or other problems or your local set up is causing problems. If you have checked all wiring and filters at your end, the only thing left to do is tweak your MTU settings to see if that improves anything.

Unfortunately the speeds you have attained are within BT's acceptable limits and as such there is little they will do about it.
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Im trying the MTU variation atm but its making little difference.

Only BT would say that a download on a 2mb service is acceptable at 40kb/s, if you bought a Honda Blackbird capable of 185mph and it only did 35mph, what would your reaction be if Honda told you that it was within acceptable tolerances and there werent going to do anything about it.

Im going to rule out local probs first and connect in a spare PC to try the connection.
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Router readings

Understood.

Keep us posted.
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Router readings

Quote

Only BT would say that a download on a 2mb service is acceptable at 40kb/s, if you bought a Honda Blackbird capable of 185mph and it only did 35mph, what would your reaction be if Honda told you that it was within acceptable tolerances and there werent going to do anything about it.


I don't know anyone on these forums who has liked that when they discovered it!