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Removal of "splitter" / when to plug my phone dire

Metalguru
Grafter
Posts: 791
Registered: 04-08-2007

Removal of "splitter" / when to plug my phone dire

At the moment I am waiting for +net to turn off my ADSL.
(I'm not migrating, I've moved to cable, and I just want ithe ADSL turned off).
I'm not sure when this will happen.

If +net turn me off, and I'm not aware of it, will my telephone still work when connected via the ADSL splitter ?

Or

Should I remove the splitter now (whilst the line is still ADSL enabled) and connect my telephone directly to the BT plug point (Will I still be able to receive voice calls with the line still ADSL enabled?

Any advice gratefully received.
4 REPLIES
N/A

Removal of "splitter" / when to plug my phone dire

Hi,

The filter being removed should only affect adsl. Without the filter your voice side should work without issue.

Wip it out. You'll be fine.
N/A

Removal of "splitter" / when to plug my phone dire

Removal of the filter can cause noise on your phone line.

You have 2 choices.

1: Leaving the filter in.

It wont harm your line in any way, as all it will do is filter a non-existant signal.

It's no differant to having a filtered faceplate. When you no longer have ADSL, it doesn't matter than the faceplate remains.

2: Unplug your ADSL modem and filter.

Provided the ADSL modem is not in sync with the exchange, then there is no signal to be filtered. So no noise should be heard.
Metalguru
Grafter
Posts: 791
Registered: 04-08-2007

Removal of "splitter" / when to plug my phone dire

I binned the old ADSL modem yesterday.

Telewest gave me a nice new one.

So ......... I'll leave the phone connected via the splitter for now .......... until +net tell me that the ADSL is off.

Give them a prod please, or they will try and drag this out for ages.
N/A

Removal of "splitter" / when to plug my phone dire

Prod what exactly?

Unfortunatly, the deprovisioning process is mostly down to BT, and can take weeks.