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Regisration question


Regisration question

My exchange is being activated in 2 days for broadband. I registered for it using the Plusnet registration tool that I think was linked to BT.

What is the procedure now? Will I be contacted about my interest or do I have to pursue it again with Plusnet?

Steve Watkins
Posts: 424
Thanks: 1
Registered: 30-07-2007

Regisration question

If you only regestered your interest then you can pre-order anytime once BT have announced your exchanges RFS (ready for service) date.

If you have pre-ordered with they will automatically place an ADSL order with BT on your RFS date.

Check you ADSL tracker - click on connection settings then ADSL tracker (you may need to enter your user name and password), from here you can check your ADSL progress. I pre-ordered ADSl with back in October when my exchange RFS date was announced by BT.

My exchange became RFS on Wed 11th - everything was then done automatically. do an initial check to make sure your exchange is enabled, they then take your activation fee (if applicable) and place the ADSL order with BT. My provisional activation date is Thursday 19th Feb. Speaking to other people in my area they all now have this as their provisional date - hopefully it will be done sooner though.

If you have ordered DSL connect you will not be able to see anything in your ADSL tracker.

As far as I'm aware all exchange RFS dates are on a Wednesday so I dont think anything will happen until Wednesday.