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RE FastTrack Upgrade

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RE FastTrack Upgrade

@ palmer934,

That's Right, you can pay £14.99 to move to a 2MBIT ASAP without waiting
4 REPLIES
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Cant regrade my account

k, So I click connection settings -> upgrade account -> bb premier 30gb (monthly) and click go.

That takes me to a 'contact us/help wizard' page which says I have to click on 'Broadband Upgrade Request' at the bottom.

That link takes me back to the Plus.net homepage.

What am I supposed to do - is there a problem because I'm going from one £21.99/m package ( ADSL Home Self-Install) to another?
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RE: Upgrading from £21.99 a month

@ palmer934

You don't have to upgrade if your monthly fee is £21.99 all inclusive

When BT decide to give you the speed increase it will be free of charge, When FUP is put inplace fully.

You will be automatically switched to 30GB @ £21.99 a month
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Cant regrade my account

Is this the same problem as in this thread?
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Cant regrade my account

Yeah same prob, cheers.

I understood that if I pay a bit I can get the upgrade done earlier, is that not right?