cancel
Showing results for 
Search instead for 
Did you mean: 

Questions about ADSL

N/A

Questions about ADSL

Hi,

Just got a couple of questions about ADSL.

If you sign up for a say a 512k account is it just a case of upgrading your account to a faster connection at a later date if you decide you want more bandwidth or is there more to it than this? whats involved?

Ok the other thing is when an exchange get's a go live date how long before can you order ADSL? or can you not order it untill the exchange goes live?

Thanks
Lee Edge

Moderators note (John) Title edited from just ADSL to Questions about ADSL which is much more meaningful
4 REPLIES
Community Veteran
Posts: 6,111
Thanks: 1
Registered: 05-04-2007

Questions about ADSL

Right...

1.Unfortunately BT doesn't have an upgrade path for going from 512K to any of the other better services. This means that they have to "cease and reprovide" you connection, which means you'll have to pay again for activation.

2. PlusNet should contact you to confirm your order at some point around the time of the exchange going live.

Thomas
N/A

Questions about ADSL

Thanks

Right so does that mean that you can place an order for ADSL with Plusnet as soon as BT release a go live date? or the trigger level is reached for the exchange?

Cheers

Lee Edge

P.S. Having to cease and reorder is a bit of a pain!!!
N/A

Questions about ADSL

Goto THIS page, and your options available are explained in a little more detail.

Option 1 would be the best to choose. No money is teken until it is time to enable your line, and you can cancel any time upto 4 (possibly 7, I seem to have 4 on the brain) day prior to your activation date.
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Questions about ADSL

BT are trialing the migration for 50:1 - 20:1 atm, so by the time you have a connection it probablly will be fully live. But if you get a connection now, just get a 20:1 256/512, ok it costs more but will save you in the future when it'll be the normal ratio used.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017