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Query re Line condition

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Query re Line condition

Some advice , please

I'm on 1MB - my router stats are as follows:

SNR
SNR 10 dB

ATEN
ATEN Downstream 61 dB
ATEN Upstream 31 dB

Loop Distance
Loop Distance 12 K ft.

On a good day - which is more often than not - I'm getting about 920 kbps.

Am I right in thinking that my Downstream aten is very high given my loop distance? If so, what should I be doing about it?

If these figures are not out of line, can I assume that 2mb is out of the question?

Sorry if these are rather naive questions!

Ken Jones
2 REPLIES
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Query re Line condition

According to the 12k ft your line route is 3.65854 Kilometres to the exchange so yes I would say that the 61dB loss shown is a little on the high side.
I would expect about 55dB given the distance quoted.

You will definitely not be able to get 2meg with that level of line loss.

If its working then I don't think you will be able to get BT to do much about it, but if it is giving you a lot of problems then you need to get PlusNet to investigate it for you and they can contact BT to see if anything can be done.
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Query re Line condition

John

Thanks for that - very helpful!

Ken