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Posted as requested

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Posted as requested

Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 12:30 to 12:55
Traceroute Duration: 25 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: Horsham
Problem: Permanently Slow Data Transfer (Everything is slow)
Duration of Problem: Since installation
Minimum Speed Achieved On PlusNet Speedtest: 278 kbps
Maximum Speed Achieved On PlusNet Speedtest: 297 kbps
Average Speed Achieved On PlusNet Speedtest: 287.5 kbps
Account: Broadband Easystart - 512kb (50:1)
IP Block Size: Single (default)
Ticket Number: 10889430
Additional Information: None
1 REPLY
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Posted as requested

Packet loss of 1 in 785 is considered normal, and is nothing to worry about.

However, the trace results are returning resilts of below 12ms. This is a physical impossibility with the nature of ADSL in the UK.

What connection hardware are you using?