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Poor performance since install and getting worse

N/A

Poor performance since install and getting worse

Asked to post results of traceroute/ping test here, so here they are - if anyone can help me I'd be really grateful!

Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 16:19 to 16:30
Traceroute Duration: 11 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: pendleton
Problem: Permanently Slow Data Transfer (Everything is slow)
Duration of Problem: Since installation
Minimum Speed Achieved On PlusNet Speedtest: 76 kbps
Maximum Speed Achieved On PlusNet Speedtest: 150 kbps
Average Speed Achieved On PlusNet Speedtest: 113 kbps
Account: ADSL Home (Self Install) - 512kb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: can\'t download mail - can\'t find pop server - have checked name pf server is correct and it is - ticket logged for all of this earlier today - fyi i have previously failed to download winmts but did it just now on 4th attempt - most web pages are v slow to load but some come back quick - for example did a google search and the home page and results were displayed almost instantaneously - but bbc and plusnet are really poor - also tried dslreports.com/tweaks but can\'t run test as file download times out v quickly - hope this helps identify the problem area - many thanks Sad

Also, when look at dsl stats on router (solwise 11) it shows significant errored seconds, severely errored seconds and unavailable seconds. And... when i run diagnostics from the router the final 3 tests a) ping primary domain name server, b) query dns for globespanvirata.com and c) Ping www.globespanvirata.com all fail - but not sure if these test are valid or not anyway!
3 REPLIES
N/A

Poor performance since install and getting worse

How long has it been like this for? Do you get noise on your line? have you checked your setup with the tutorials ?

ADSL Trouble Shooting :

http://portal.plus.net/central/forums/viewtopic.php?t=9565

ADSL Wiring

http://portal.plus.net/central/forums/viewtopic.php?t=9996

ADSL MTU Tweaks

http://portal.plus.net/central/forums/viewtopic.php?t=12116

Aaron
N/A

Poor performance since install and getting worse

PS you've posted the same item twice. You might want to ask the forum admin people to close it.
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Poor performance since install and getting worse

Duplicate removed.