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Plusnet Customer support is class

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Plusnet Customer support is class

the customer support is second to none

looky here

2003-03-20
23:37:33 Comment By: You
[Support Wizard Journey]
[Wizard NOT followed]
[Technical]
[Customer did not raise this query using the Contact Wizard, please investigate if we need to improve the wizard accordingly]
[Additional Information]
Hi i have recently seen NTL are limiting customers downloads to 1 gig per day , is this true and will you be doing anything like this?..

question 2 is when will the 1-2meg conections be ready for home users...if so??


thanks and keep up the good work

chrisSmiley Open
2003-03-20
23:59:31 Comment By: Dave Watson
Customer Support Centre Hi Chris,

1, We have no plans to cap bandwidth on any of our products.

2, We are looking in to this and will be making a announcements in due course.

We expect the time scale to be around summer.

Regards,
Dave Watson


look at the times

took 30 mins to answer my questions

plusnet are the best