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PlusNet...Where is your response to the 'bad ping' problem

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PlusNet...Where is your response to the 'bad ping' problem

PlusNet...you said you would be posting a reply to the bad ping problem. As of yet you STILL have not responded to this. Athough the problem appears to have been sorted, I and many others would like to know if the problem has been sorted long term or just temporarily, if you knew what the problem was at all. Could you please respond and give us some idea what is going on.

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RE: PlusNet...Where is your response to the 'bad ping' probl

Pretty please?