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PlusNet Speed issue

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PlusNet Speed issue

Just over a week ago I upgraded from a 1mb service to the 2mb service. Within a few days my download speeds were consistently in a range from 220 - 450 kbs. ie very slow for a 2mb service. PlusNet have run tests and have escalated the problem to BT with the comment - "Major Findings Suspect TOK " . Does anyone know what this means?
1 REPLY
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TOK

Sounds like Test OK to me

UnholyChilli