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Planned Maintenance: BT ADSL Pipe Maintenance - 11th May 200

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Planned Maintenance: BT ADSL Pipe Maintenance - 11th May 200

Dear Customer,

An alert has been raised by BT regarding maintenance on their network which may affect a number of our ADSL customers. The work involves upgrading a number of ATM network routers to the latest version of software. This will clear up a number of maintenance issues with the current software version.

The details are;
Start date / time 11th May 2003 01:00 hours
Finish date / time 11th May 2003 07:00 hours
Expected downtime - Up to 2 x 6 minute outages as the customer access cards are reset.

With Regards,

Ian Wild
Customer Support