I have recently moved house and was very pleased that my ping times stayed at approximately 20ms once my ADSL had been moved. However just recently I have moved from the 8Meg service since it isnt available just yet to the 2Meg one and my pings have suddenly jumped to over 30ms and i get frequent packet loss. Does anyone know that when Plusnet change your service from 8 to 2Meg that a visit to the Bt exchange is required? I didnt think that it would be required but the change in ping seems to suggest so. Can anybody clarify this for me please?