cancel
Showing results for 
Search instead for 
Did you mean: 

Packet loss.

N/A

Packet loss.

When using WinMTR i am seeing packet loss of 20%.

I have tried reconnecting, rebooting the router and get these results on both Redbacks and Junipers.

Is anyone else seeing this or is it time to contact support? Sad
4 REPLIES
N/A

Packet loss.

Can you paste the output of a WinMTR trace to say www.bbc.co.uk (use the copy as text option).
N/A

Packet loss.

Thanks, ran WinMTR for about 2 mins. Slight improvement.

Host - % | Sent | Recv | Best | Avrg | Wrst | Last
192.168.1.1 - 0 | 152 | 152 | 0 | 1 | 16 | 0
lo0-plusnet.ptn-ag1.plus.net - 14 | 151 | 131 | 31 | 44 | 47 | 47
ge1-0-0-902.ptn-gw2.plus.net - 14 | 151 | 130 | 31 | 45 | 78 | 47
ge0-1-0-22.ptn-gw1.plus.net - 16 | 151 | 128 | 31 | 45 | 94 | 47
rt-linx-b.thdo.bbc.co.uk - 16 | 151 | 127 | 31 | 65 | 219 | 93
212.58.238.129 - 18 | 151 | 125 | 31 | 47 | 188 | 47
www15.thdo.bbc.co.uk - 16 | 151 | 127 | 31 | 43 | 63 | 47
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Packet loss.

The fact you get similar pack loss on all hops sugests a possible BT network error (all packets are being lost within BT, the bit between the first & second hop).

You need to raise a contact us ticket and get it investigated.
N/A

Packet loss.

Thanks Peter, I'll get that sorted now.

Last time I ran WinMTR(2 months ago) % loss was a steady zero.