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Packet Loss

N/A

Packet Loss

Hi all,

I'm on plus net 2MB and when playing online games, e.g. CS I experience quite a bit of packet loss. I'm connecting via a netgear router, but all seems to be working correctly. Any ideas what could be causing the packet loss?

I often experience loss of connection as well.

Any help appreciated.

Tom
6 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Packet Loss

Can you post some WinMTR traces to your games server and some other locatiuons so we can see where the packet loss actually is (it may not be within plusnets network).

There have been recent reports of packetloss occuring on PlusNets forum on ADSLguide so the above reports should help highlight where the problem might be.

Note: use the text copy not HTML copy from WinMTR.
N/A

Packet Loss

Just FYI here is mine

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 80-229-***-***.plus.com - 0 | 881 | 881 | 0 | 0 | 16 | 0 |
| lo0.plusnet.pth-ag1.plus.net - 0 | 881 | 881 | 15 | 22 | 46 | 16 |
| gi1-2.vlan3.pth-gw3.plus.net - 0 | 881 | 881 | 15 | 22 | 32 | 16 |
| ge1-1-0-23.ptn-gw1.plus.net - 2 | 881 | 870 | 15 | 23 | 79 | 31 |
| lon1-10.nildram.net - 2 | 881 | 869 | 15 | 22 | 47 | 15 |
| lon1-9.nildram.net - 2 | 881 | 870 | 15 | 23 | 47 | 15 |
| jolt-gw.nildram.net - 1 | 880 | 877 | 15 | 23 | 47 | 16 |
| clarity.jolt.co.uk - 1 | 880 | 876 | 15 | 23 | 47 | 16 |
|________________________________________________|______|______|______|______|______|______|
N/A

Packet Loss

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 53 | 53 | 0 | 0 | 0 | 0 |
| lo0.plusnet.pth-ag1.plus.net - 2 | 53 | 52 | 15 | 17 | 63 | 16 |
| gi1-2.vlan3.pth-gw3.plus.net - 0 | 52 | 52 | 15 | 16 | 32 | 16 |
| gi5-0-22.pth-gw2.plus.net - 4 | 52 | 50 | 0 | 16 | 47 | 16 |
|princess.c1000m.r7-550.lon.tsnglobal.net - 6 | 52 | 49 | 15 | 20 | 187 | 16 |
| 213.160.112.186 - 8 | 52 | 48 | 15 | 15 | 31 | 15 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

Quite a lot of loss! 14%!!
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Packet Loss

Can you post figures after at least 10 mins as 50 seconds in not really long enough to see any patterns.
N/A

Packet Loss

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 808 | 808 | 0 | 0 | 16 | 0 |
| lo0.plusnet.pth-ag1.plus.net - 2 | 808 | 797 | 0 | 15 | 47 | 16 |
| gi1-2.vlan3.pth-gw3.plus.net - 2 | 808 | 799 | 15 | 15 | 32 | 16 |
| gi5-0-22.pth-gw2.plus.net - 2 | 808 | 793 | 0 | 15 | 47 | 16 |
|princess.c1000m.r7-550.lon.tsnglobal.net - 4 | 808 | 783 | 0 | 15 | 78 | 15 |
| 213.160.112.186 - 3 | 807 | 785 | 0 | 15 | 31 | 16 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
N/A

Packet Loss

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 725 | 725 | 0 | 1 | 16 | 0 |
| lo0.plusnet.pth-ag1.plus.net - 0 | 725 | 725 | 15 | 28 | 47 | 31 |
| gi1-2.vlan3.pth-gw3.plus.net - 2 | 725 | 712 | 15 | 28 | 47 | 15 |
| ge0-1-0-22.ptn-gw1.plus.net - 5 | 725 | 689 | 15 | 29 | 94 | 31 |
| lon1-10.nildram.net - 5 | 725 | 691 | 15 | 28 | 78 | 31 |
| lon1-9.nildram.net - 2 | 725 | 711 | 15 | 28 | 63 | 31 |
| jolt-gw.nildram.net - 3 | 724 | 703 | 15 | 28 | 47 | 31 |
| clarity.jolt.co.uk - 2 | 724 | 712 | 15 | 29 | 63 | 31 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

judging by the massive packetloss, looks more like a BT problem rather than an Individual ISP problem, Plusnet included :?