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[OUTSTANDING] Gopher Traffic


[OUTSTANDING] Gopher Traffic

Could a member of PN staff take a look at tickets 21291194 and 21304981 and give me a straightforward answer if Gopher traffic is now prioritised over the network?

Dear Mr Stone,
The problem i with the gopher transfer, the priority is set to silver accross our network which is likely to be slow during periods of high usage.

I have passed a request to our products team to increase the priority of gopher and subject to approval we will implement this as soon as we are able.

[CSC Agent]

I'm presently getting 5000ms delays on my tutorials and it's simply not possible to work on this basis.

Wireshark attachments on original tickets, ping and tracert below.

C:\Documents and Settings\xxxxxx>tracert

Tracing route to over a maximum of 30 hops

1 1 ms <1 ms 1 ms
2 21 ms 18 ms 29 ms []
3 17 ms 25 ms 21 ms []
4 17 ms 21 ms 17 ms
5 22 ms 20 ms 16 ms [
6 19 ms 21 ms 27 ms []
7 19 ms 25 ms 19 ms

Trace complete.

C:\Documents and Settings\xxxxxx>ping

Pinging with 32 bytes of data:

Reply from bytes=32 time=21ms TTL=246
Reply from bytes=32 time=77ms TTL=246
Reply from bytes=32 time=25ms TTL=246
Reply from bytes=32 time=27ms TTL=246

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 77ms, Average = 37ms

I'm moving out away from my parents house next week and hadn't even contemplated using an ISP other than PlusNet there, but with the delays I'm currently experiencing I'll have no choice but to look elsewhere.

This isn't a bandwidth intensive activity, I'm not hoarding files, I'm simply trying to study for (hugely expensive) Professional Qualifications.

[OUTSTANDING] Gopher Traffic

Relevent wireshark snipped below-

Differentiated Services Field: 0x40 (DSCP 0x10: Class Selector 2; ECN: 0x00)

[OUTSTANDING] Gopher Traffic

With thanks to the PlusNet staff who have solved this issue.
Posts: 3,835
Registered: 05-04-2007

[OUTSTANDING] Gopher Traffic


Gopher was being classified as Silver, when, as it is an Interactive protocol, it should have been Gold.

The change request has gone through now, so hopefully this won't be an issue for you.


[OUTSTANDING] Gopher Traffic

Traffic was still classified incorrectly for today's tutorial and the service continues to be unusable.
Plusnet Leader
Plusnet Leader
Posts: 697
Thanks: 38
Registered: 19-04-2007

[OUTSTANDING] Gopher Traffic

Apologies that you are still experiencing problems - I've had a look into this and it appears that this was still waiting approval.

It has been authorised now and should be added tomorrow morning.