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No Internet outside Portal.

N/A

No Internet outside Portal.

Can't get any websites outside of the Portal. I can only get to here. Tracert is giving no server names. Is there a DNS lookup problem
10 REPLIES
N/A

No Internet outside Portal.

Whats your network setup?
N/A

No Internet outside Portal.

I don't think that has anything to do with it. One minute working fine, the next stopped.

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\WARREN>tracert bbc.co.uk
Unable to resolve target system name bbc.co.uk.

C:\DOCUME~1\WARREN>tracert portal.plus.net

Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.2
2 17 ms 16 ms 18 ms 195.166.128.6
3 16 ms 16 ms 18 ms 212.159.1.3
4 18 ms 16 ms 17 ms 195.166.129.219
5 22 ms 23 ms 23 ms 195.166.129.246
6 24 ms 24 ms 23 ms 195.166.129.226
7 23 ms 24 ms 27 ms 195.166.129.39
8 23 ms 23 ms 23 ms 212.159.8.137

Trace complete.

C:\DOCUME~1\WARREN>
N/A

No Internet outside Portal.

Sounds like a dns problem. Try nslookup for www.bbc.co.uk
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No Internet outside Portal.

Here's what I get.

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\WARREN>nslookup www.bbc.co.uk
DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 212.159.6.9: Timed out
*** Default servers are not available
Server: UnKnown
Address: 212.159.6.9

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Request to UnKnown timed-out

C:\DOCUME~1\WARREN>
N/A

No Internet outside Portal.

Check that 212.159.6.9 is the dns for plusnet. I don't know them off the top of my head but try using 158.152.1.58 and 158.152.1.48 and then change them back when you have found the plus net ones.
N/A

No Internet outside Portal.

Seems to be working again. But very quite on the ADSLGuide forum, wonder if people can't get there.
N/A

No Internet outside Portal.

Well it does seem to be just me and you on here at the moment.
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No Internet outside Portal.

I am using my own dns servers so that might be the case.
N/A

No Internet outside Portal.

Yes I have .10 as a secondary. Seems to be working now.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

No Internet outside Portal.

Hi,

Do you have any other DNS servers specified other than 212.159.6.9?

If that one was unable to resolve your lookup, and you had no secondary set you would just get timeouts and page cannot be displayed errors.