cancel
Showing results for 
Search instead for 
Did you mean: 

NewUser-Can I get online ahead of "Official Activation

N/A

NewUser-Can I get online ahead of "Official Activation

Hi,

Have just subscribed to PlusNet - have a "BT Activation Date" of Tues 28th BUT notice that my "BT ADSL Sync" on my Router is ON, indicating BT have now activated me.

I have my "PlusNet Connection details" but cannot connect to PlusNet yet - do they need to do anything at their end? Can I get on ahead of 28th?

Thanks in anticipation.

Geoff H.
~~~~~~
2 REPLIES
N/A

NewUser-Can I get online ahead of "Official Activation

Yes, provided BT have performed all the work their side.

What will normaly happen is, that provided you have entered your details correctly into you modem/router, then PlusNet should pickup on the failed authentication attempts automaticaly.

Within 30 or so mins, PlusNet should auto-activate your account and you will be online.
N/A

NewUser-Can I get online ahead of "Official Activation

Acarr, many thanks for that - will continue to monitor/try the link.

Regards.

Geoff H.
~~~~~~