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My phone line not working! Why PlusNet

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My phone line not working! Why PlusNet

I just got a call from PlusNet saying my line was now activated. Unfortunately I cannot hear anything on my phone line when i make a call, and I cant hear anyone when I receive a call. This is a big problem, as you can imagine. Why has this happened?

I know I havent got my microfilters/splitters yet but I was told that it should not be a problem, but there will be a slight loss of quality on the line. I have complete loss of sound!

Someone tell me how to rectify this, please!!!
2 REPLIES
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RE: My phone line not working! Why PlusNet

> I just got a call from PlusNet saying my line was now activated. Unfortunately I cannot hear anything on my phone line when i make a call, and I cant hear anyone when I receive a call. This is a big problem, as you can imagine. Why has this happened?
>
> I know I havent got my microfilters/splitters yet but I was told that it should not be a problem, but there will be a slight loss of quality on the line. I have complete loss of sound!
>
> Someone tell me how to rectify this, please!!!

Sounds like BT has killed yr line,
Are you getting a dail tone,
eighter way phone BT, and tell them
N/A

RE: My phone line not working! Why PlusNet

> Sounds like BT has killed yr line,
> Are you getting a dail tone,
> eighter way phone BT, and tell them


Have to agree. Sounds like a BT problem, as plusnet have no real control over the line. Phone BT helpline ASAP