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Moving House and the Definination of Days

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Moving House and the Definination of Days

I know it's a daft question but when moving house and taking your ADSL with you what is the definition of days? Is it working days (Monday to Fridays) or does it by any chance include the weekend?

I'm keeping my CLI and as of today I'm on to my 14th working day (which is what the help section says it will take "at least") and still no connection......