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Migration Updates

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Migration Updates

Hello there.

I have just put in my order for PlusNet... (Migrating away from Pipex)

Is there a "Status page" where I can monitor the migration progress like Pipex had.. or do I simply get emailed with the migration date.

I have just checked the normal status page but not even the "sign up" has a green tick.

PlusNet Username "chagle"

Thanks very much.

Glen
4 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Migration Updates

My Account -> Connection Settings -> ADSL tracker will show your migration progress.

You should also have got a migration date out of pipex which PlusNet will confirm. If not I suggest you check with pipex.
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Migration Updates

Actually, the ADSL Tracker doesn't deal with Migrations very well Wink

As per Ian's reply to the same question on the ADSL Guide forum, you should keep an eye on link:contact us where updates will be posted.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Migration Updates

It worked fine for my migration and told me the stage it was at - OK it does not actually mention migration but it does still detail the steps taken to get me activated on PlusNet.

Contact us also had details of progress - although I did have to prompt them a bit.

Once you get a migratiion date out of Pipex, raise a contact us ticket and tell plusnet, they will then confirm the date.
N/A

Migration Updates

Thanks guys.. Ian has replied in the ADSLGUIDE forum.

All seems OK at present.. just got to get in touch with Pipex now.

Bye 4 now

Glen