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Maxdsl speed issues

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Maxdsl speed issues

Hi Guys, I've been on maxdsl for over a week now and to sart off with everything was fine but just yesterday my speeds are ridiculous just above dial up in some cases!!

Now I'm synching at 6235 up and the maximum up 440 something or other what has changed? Could someone from Plus please take a look for me, I have rebooted my router and this makes no difference. I also have a ticket raised.

Cheers

Lance.
4 REPLIES
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Maxdsl speed issues

I also understand that there is a certain amount of 'learning' that has to happen but this is ridiculous...

Lance.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Maxdsl speed issues

You have to wait the full 10 days before things will settle down (it's neacer 12 now with Bts delays). During the training period your speeds and sync rates will fluctuate and there is nothing PN can do until the 10 days are up. Only then will BT take any notice of fault reports on the line.
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Maxdsl speed issues

I understand that but this such a dramatic drop in speed it seems a little excessive and I don't think it's a fault on the line. I have had super stable speeds in the past now this.
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Maxdsl speed issues

Actually my upstream is perfectly fine, it's quicker than my download!!!!