I have been a 'Premier' customer for >3 years & am paying £21.99/month.
A speed test gives a value of ~2.4 Mbps. This is somewhat faster than ADSL 2000 but I have not been notified of any upgrade so presumably I am still on 2 Mbps (how can I check?).
When can I expect an upgrade to 8 Mbps? Why should I have to resort to the queue jumping advice ('see James') that seems prevalent in this forum.