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MaxDSL

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MaxDSL

I have been a 'Premier' customer for >3 years & am paying £21.99/month.
A speed test gives a value of ~2.4 Mbps. This is somewhat faster than ADSL 2000 but I have not been notified of any upgrade so presumably I am still on 2 Mbps (how can I check?).
When can I expect an upgrade to 8 Mbps? Why should I have to resort to the queue jumping advice ('see James') that seems prevalent in this forum.
1 REPLY
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

MaxDSL

Have you looked at your line stats from your modem/router? if you need help obtaining them have a look at http://www.kitz.co.uk/adsl/frogstats.htm

See what the downstream and upstream rates are