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Made up usage.

N/A

Made up usage.

Having been told I have used over 23 Gb so far in this month, and 4Gb in the last 24 hours - I turned my router off.

Low and behold, when I turned it back on a few hours later, my usage had gone up further - quite a considerable amount.

I will be moving away from Plusnet in the next few weeks, this is absurd.
1 REPLY
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Made up usage.

I would be more than happy to look into this for you, but on looking at our radius data for your account I can see fairly constant connection sessions - and no periods where your router has been disconnected for more than a couple of minutes - within the last week.

Please feel free to raise a ticket and we can look into this in more detail if you believe you have usage accrued when you were not connected.