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MODEM SYNC - KEEPS DROPPING

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MODEM SYNC - KEEPS DROPPING

I've had several weeks of pretty good ADSL service - then last night (and this morning) my modem is not initialising/syncing. I have an Alcatel Speed Touch USB that's been fine for weeks.

Has anyone any ideas? Is it the line or the modem? Obviously I have checked everything is plugged in all right.

Cheers
2 REPLIES
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RE: MODEM SYNC - KEEPS DROPPING

Morning,

Try unplugging it from the power source and unplug the phone cable from it too, leave for 30 mins unplugged from both power and phone line.
then retry.

PlusNet did some upgrades last night, so it might need to be reset this way.
--
Jason
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RE: MODEM SYNC - KEEPS DROPPING

> Yep mine keeps dropping the connection every so often and I use the connexant pci modem this was not happening until acouple of days ago.

Coley