7.a Service Maintenance
We will provide ongoing maintenance in respect of the Service(s) supplied to you. Because of this purpose there will be some occasions when you will not be able to access the Service(s). We will endeavour to keep these occasions to a minimum and details of these occasions will be posted on our portal under the section named "Service Status".
I copied the above directly from their service agreement so before all you people looking for compensation or writing to Watchdog please read in detail the contract that you agreed to. So please grow up and accept the fact that ***** happens.