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Long waiting times

N/A

Long waiting times

Evening

I've tried to call Customer Services three times in the past two days. Twice I was told the waiting time was approx 20 mins and one time I was told it was 40 mins!!!!!

I'm a single parent with three children, do they really think I can hang on the phone for 20 minutes?

Do I have to stay up until midnight to get to talk to someone? Of course the waiting times will still be as long as they have less staff on at that time. I've seen the web cam!!!

I just want to talk to someone about my sodding account!!!

Lou