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Little Help - How do I get the upgrade to 2mb?

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Little Help - How do I get the upgrade to 2mb?

Hi there,

I have the £29.99 a month 1mb connection.

I want to have it changed to 2mb, which my line can support.

With all these changes going on I have no idea what the hell is going on.

Do I have to request that my line is upgraded? Pay anything? etc.

How is it done?

I want to change to the 2mb £21.99 option, as I never use 30gb (only once anyway).

Any help would be cool.

Thanks Cool

Mark
2 REPLIES
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Little Help - How do I get the upgrade to 2mb?

I think there is a certain date for each exchange to be upgraded. I have to wait till june so i read
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Little Help - How do I get the upgrade to 2mb?

You have a few choices here. The costs involved differ on each.

1: Change your speed and start paying for 30GB only.

This will be a £21.99 per month package. To move to this involves and account downgrade and a line regrade. As such, this move would cost £29.99 one off charge. With the £8 per month saving, you would claim this back in a few months time.

If the regrade fails, you would get the regrade money back and effectivly have chossen option 2.

2: Start paying £21.99 per month and wait for a free regrade

This will be a £21.99 per month package. To move to this involves a line regrade. As such, this move would cost £14.99 one off charge. With the £8 per month saving, you would claim this back in only 2 months.

You would have to wait for the free regrade though. If you get one at all (if you line supports it)