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Line Loss

N/A

Line Loss

tried to get !MB upgrade, but BT said I had line loss (but they won't tell me the figures, and Plusnet say BT won't tell them!). Checked an old ticket of mine, and Plusnet did a whoosh test which showed:

Downstream ADSL Link Info
Loop Loss
47 dB

Does this figure vary, is it borderline (I think 41dB is the limit for 1MB), can anything be done to improve it?
1 REPLY
N/A

Line Loss

Nothing can really be done.
You have quoted a the attenuation figure, which is too high for 1MB, if the SNR figure was low as well, you have no chance. (Low SNR figure = high noise)
BT are only obliged to supply a working voice phone line.
You could get another line fitted stating that you want it for DSL, but as already stated, BT are only obliged to supply a working voice line. If the new line still does not meet spec, you are liable to be stuck with two phone lines are still no 1Mb DSL.