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Leaving PN 27th July

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Leaving PN 27th July

Will be moving to BT Broadband on the 27 July not sure what time
but I have just paid this months payment went out on the 22 July
anyone know if Il get a refund for the time I do not use or have I lost the cash.
4 REPLIES
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Leaving PN 27th July

Be sure to tell PlusNet clearly when your move to BT is activated because BT is known to fail to inform ISPs of this and PlusNet will normally refund any excess they have taken beyond the 30 day notice period-- give them a prod if they don't seem to be forthcoming! Wink
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Leaving PN 27th July

More importantly, be sure to tell PlusNet WHY you're leaving.
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Leaving PN 27th July

thanks for the advice PN know why I have decided to leave them they wanted to know before they gave me a Mac key
so i leave on the 27th and they took cash on the 22nd so fingers crossed il get most of it back .
hitachi
Grafter
Posts: 343
Registered: 05-04-2007

Leaving PN 27th July

Depends when you gave your 30 days notice.