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LLU 'Contract'/'Service' Agreement - Fault Resolution

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LLU 'Contract'/'Service' Agreement - Fault Resolution

Does anyone know where you can find a 'contract' for LLU?

I want to know what / if it says anything about time allowed for PN to investigate and resolve an issue, since thay say you cannot revert to BT (cost free) until they have determined the problem non-resolvable.
1 REPLY
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

LLU 'Contract'/'Service' Agreement - Fault Resolution

You could try looking through section 12 of http://www.btinterconnect.com/llunbundle/smpf/SMPFe2eiss2drafta.doc if you can stand the appalling screed and undefined acronyms!