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Just how useless is PlusNet Customer Support?

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Just how useless is PlusNet Customer Support?

I've already managed to warn two people off, who were thinking of signing up to PlusNet not to touch it with a bargepole.
2 REPLIES
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Pretty useless

I have been given the brush off by PlusNet too, I've had NO broadband service for over 3 weeks (none at all).
Please can I urge you to contact Ofcom.
They will take your complaint seriously.
Seems not enough of "we punters" complain... we tolerate the bull, or we just change suppliers.
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Just how useless is PlusNet Customer Support?

Hi,

Just looked at the OFCOM site. They don't investigate individual problems, they just route you to the ISP. You can take a survey.

Steve