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Is this the best speed?

amcbride
Grafter
Posts: 107
Registered: 01-08-2007

Is this the best speed?

Received e mail saying I was to be "maxed" on 6th October. Have had the usual disconnections and checked my speeds and found a slight increase but not astonishing. Before I was maxed told the max speed on my line was 1Mbps and this is what my speed touch (frog) modem is still showing.

However when I check with PN is says Your current broadband speed is 2000 Kbps.

BT speed tests are showing between 830 and 963 kilo bits per second (Kbps).

My question is this the best I can expect? Or should I be getting something better? If so should I raise a ticket or is it a waste of time?
3 REPLIES
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Is this the best speed?

What are your line statistics-- Synch Rates, Attenuations and SNRs?
amcbride
Grafter
Posts: 107
Registered: 01-08-2007

Is this the best speed?

Is there a program that can tell you your line stats? Can`t see them displayed on my frog (speed touch usb).
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

Is this the best speed?

Look at the top of the page on http://www.kitz.co.uk/adsl/frogstats.htm