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Is anybody else down..... ?

N/A

Is anybody else down..... ?

Hello

My ADSL has been down since Monday morning......(no connectivity at all)
I am just wonder if anybody else has this problem or is it just me ??
Its not the going down that gets to me but the fact that nobody can tell me, you are not connected because of A,B,C.
So now after 2 calls and a ticket being assigned to somebody I still don't know what is wrong, I am starting to believe that customer support don't know either.

Are my problems connected to the now infamous upgrade?

Thanks

Simon
9 REPLIES
DerekB
Grafter
Posts: 36
Registered: 30-07-2007

RE: Is anybody else down..... ?

> Hello
>
> My ADSL has been down since Monday morning......(no connectivity at all)
> I am just wonder if anybody else has this problem Yes - I'm down - have been most of the time since I signed up about 10 days ago.

Yesterday was the only full day I've had ADSL - mostly like now I'm having to use dialup

Derek in Eastbourne
N/A

RE: Is anybody else down..... ?

> Hello
>
> My ADSL has been down since Monday morning......(no connectivity at all)
> I am just wonder if anybody else has this problem or is it just me ??
> Its not the going down that gets to me but the fact that nobody can tell me, you are not connected because of A,B,C.
> So now after 2 calls and a ticket being assigned to somebody I still don't know what is wrong, I am starting to believe that customer support don't know either.
>
> Are my problems connected to the now infamous upgrade?
>
> Thanks
>
> Simon
>

ive been on and off and generally all over the place,current speed is slower than my old 56k

hope everything sorts out soon.
espresso_mick
Grafter
Posts: 225
Registered: 30-07-2007

RE: Is anybody else down..... ?

Been back to normal since Saturday night/Sunday morning.

Download varies between 450 to 600Kbps depending where I test from and upload has been a consistent 300Kbps.
N/A

RE: Is anybody else down..... ?

Ive been up and down like a tarts knickers and am getting really ***** off with it. Trying to tracert to my ip address shows a hop loop in a way that i have never seen before! someone else try it tracert xxx.xxx.xxx.xxx mine gets in a loop at 212.159.1.116 & 114
espresso_mick
Grafter
Posts: 225
Registered: 30-07-2007

RE: Is anybody else down..... ?

<Ive been up and down like a tarts knickers>

LOL
N/A

RE: Is anybody else down..... ?

Hey I just checked the webcams at plus.net..... 16:40 and everybody has gone home (except 4 guys in support)....

no wonder I haven't had the internet at home for 3 days Smiley

N/A

RE: Is anybody else down..... ?

> Hello
>
> My ADSL has been down since Monday morning......(no connectivity at all)
> I am just wonder if anybody else has this problem or is it just me ??
> Its not the going down that gets to me but the fact that nobody can tell me, you are not connected because of A,B,C.
> So now after 2 calls and a ticket being assigned to somebody I still don't know what is wrong, I am starting to believe that customer support don't know either.
>
> Are my problems connected to the now infamous upgrade?
>
> Thanks
>
> Simon
>

I've had some use of ADSL on all the days since trouble started but really bad data transfers up and down like everyone. However, today (Wednesday) I've had no connection at all and still don't. Left PC lastnight at 1:30am and had good connection and good speed 485 download. Woke up this morning and connection dead?!Huh
PlusNet gremlins must have been at work over the early hours of the morning? Wink
To have had no connection all day is bad enough but for those that haven't had a thing since the weekend is very bad!
Oh I wonder what the infamous report will contain....I can't wait! Cheesy


N/A

RE: Is anybody else down..... ?

My system has been running continuously since Monday.

Whilst I experienced severe problems over the weekend and some slowdown Monday/Tuesday (mainly due to packet loss), things seem to be getting back to normal.

I am based in Hastings, East Sussex.

Current Speeds are:

2002-11-06 14:52:46 EST: 431 / 246
Your download speed : 431837 bps, or 431 kbps.
A 52.7 KB/sec transfer rate.
Your upload speed : 246275 bps, or 246 kbps

Traceroute to portal seems ok :

Target host : 212.159.8.137 (portal.plus.net)

01 105.core.plus.net (212.159.1.105) 10ms 20ms 20ms 10/20/16ms
02 dsl-gw2.core.telehouse.plus.net (212.159.1.194) 20ms 20ms 20ms 20/20/20ms
03 82.core.plus.net (212.159.1.82) 20ms 20ms 10ms 10/20/16ms
04 atm.core.plus.net (212.159.1.65) 20ms 20ms 20ms 20/20/20ms
05 vlan25.rhogan1.core.quay.plus.net (212.159.15.250) 20ms 30ms 20ms 20/30/23ms
06 230.core01.access.plus.net.uk (212.159.15.230) 30ms 20ms 30ms 20/30/26ms
07 portal.plus.net (212.159.8.137) 30ms 30ms 20ms 20/30/26ms

Maybe if those with problems/speed etc posted traceroutes etc, it would help plusnet sort out the problems.

regards


Roy
N/A

RE: Is anybody else down..... ?

> Ive been up and down like a tarts knickers and am getting really ***** off with it. Trying to tracert to my ip address shows a hop loop in a way that i have never seen before! someone else try it tracert xxx.xxx.xxx.xxx mine gets in a loop at 212.159.1.116 & 114

Ive been up and down like a :bounce

and am feeling :mad